Withdrawing Funds Back to Your Wallet
When you want to pull funds out, head to the cashier and open the withdrawal tab. We send the payout to the same e-wallet linked to your account — DANA, OVO, or GoPay — so you do not need to re-enter details every time. The amount lands in your wallet once our verification step clears, which requires your account to be fully
verified beforehand. Processing depends on wallet queues and your account standing; we do not quote a fixed time but verified accounts move through the queue without extra hold steps.
- Open Withdrawal Tab — From the cashier, select the withdrawal section and confirm which linked wallet you want to receive the funds.
- Enter the Amount — Type in the withdrawal amount and review the destination wallet details before submitting the request.
- Complete Verification — If prompted, confirm your identity via the OTP sent to your registered mobile number to authorise the payout.
- Funds Arrive in Your Wallet — Once approved, the amount transfers to your DANA, OVO, or GoPay balance — check your wallet app for the incoming notification.